Interac e-Transfers for approved claims expired on August 27, 2024.


Expired e-Transfers cannot be re-emitted. No exceptions will be made.


If you did not submit a claim by the July 26, 2024 deadline, no compensation will be provided.



Case name
Trudelle v. Ticketmaster Canada Lp et al.

Quebec Superior Court file #
500-06-001215-231 (Montreal)

Class Action Regarding the Purchase of “Event Ticket Protector” insurance on Ticketmaster Canada platforms between August 2, 2019, and March 31st, 2023

To claim your refund of up to 100% of the price paid for “Event Ticket Protector” insurance purchased on Ticketmaster Canada’s platform, inclusive of sales taxes, you must make a claim by July 26, 2024.

To claim a refund, you must click on the link sent to your email address by July 26, 2024.

More information on the settlement can be found below and in the documents section.

Approval Judgment
Settlement Agreement

Important Dates


August 27, 2024
Interac e-Transfer Expiry
July 28, 2024
Compensation sent by Interac e-Transfer
July 26, 2024
Claims Deadline
March 26, 2024
Settlement Approved
March 12, 2024 at 9:30am
Settlement Approval Hearing
March 4, 2024
Opt-Out Deadline
Objection Deadline

Class Counsel


Mtre. Joey Zukran
LPC Avocats
276 Saint-Jacques Street, Suite 801
Montreal, Quebec, H2Y 1N3
Tel: 514-379-1572
Email:jzukran@lpclex.com

Claims Administrator


Concilia Services Inc.
5900 Andover Avenue, Suite 1
Montreal (Québec) H4T 1H5
Tel: 1-888-770-6892 (toll free)
Email: EventInsuranceSettlementQC@conciliainc.com
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OK